On leading from your full humanity
You don't need to armor up to run a thriving business.
I remember the first time I cried in front of an employee as their manager. I was running a team of roughly 12 people and one of the key members of that team came into my office (read: walled cubicle) to tell me she had accepted a new position.
Now, I shouldn’t have been surprised. Our group was in the midst of merging …
